Demonstrated experience with Logistics Coordination (TL & LTL).
Demonstrated experience with Track & Trace Management.
Demonstrated experience with Documentation Review (BOL, Invoices, PODs).
Demonstrated experience with Data Entry & Excel (Basic/Intermediate).
Demonstrated experience with Software Development Fundamentals.
Concentrix
Supported U.S. healthcare clients by reviewing medical, billing, and legal documents to ensure accuracy and compliance., Scheduled transportation and medical appointments while coordinating effective communication between customers and providers.
Sutherland
Delivered customer service for a U.S. banking company, handling calls and emails to resolve client inquiries., Reviewed financial documents to verify accuracy, performed data entry in Excel, and coordinated with banking partners to ensure proper case resolution.
Lean Solutions Group
Coordinate TL and LTL shipments for U.S. clients, managing track and trace processes and verifying documentation such as BOLs, invoices, and PODs., Schedule appointments for pick-ups and deliveries, review documents for accuracy, and utilize TMS and Excel to optimize logistics operations., Collaborate with multiple stakeholders to ensure on-time deliveries and maintain high levels of customer satisfaction.
Ingenieria de Sistemas (Software Development Engineering)
Java Course
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