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Johan
Customer Service & Event Support Specialist with Diverse Hospitality Experience
Contacto
Competencias
Provided attentive service to guests and clients in hospitality and restaurant settings.
Supported event setup and execution across multiple organizations, including cafes and spas.
Managed cash transactions, prepared materials, and handled inventory requisitions.
Worked effectively with teams in diverse roles, including supervisors and event staff.
Provided consultancy regarding Colombian Technical Standards related to Tourism.
Educación
Idiomas
Resumen
Experienced in customer engagement, event support, and operational tasks within hospitality settings, with a focus on delivering quality service.
Logros Clave
- Progressed through multiple roles in hospitality, including reception, food service, and event assistance.
- Gained expertise in handling customer interactions, managing inventories, and resolving conflicts.
- Contributed to the organization of events across various venues, enhancing operational efficiency.
Experiencia
Asesora Comercial
Brindar asesoría sobre las Normas Técnicas Colombianas aplicadas al Turismo
Administradora de punto Unicentro
Manejo de personal, nómina, bartender, resolución de conflictos, manejo de inventarios, manejo de efectivo, requisición de materia prima, Etc.
Mesera, Camarera, Recepcionista
Atención al cliente, servicio a la mesa, auxiliar de eventos
Colaborador del área de eventos
Auxiliar de eventos
Colaborador del área de eventos
Auxiliar de eventos
Operario de empaque de rosas
Empaquetado de ramos
Empleado (Auxiliar de cocina, Mesera, Recepcionista, Cajera)
Atención al cliente, servicio a la mesa, auxiliar de eventos
Mesera, Camarera, Recepcionista
Atención al cliente, servicio a la mesa, auxiliar de eventos, practicas SENA Técnico en Mesa y Bar
Mesera, Camarera, Stewart
Atención al cliente, servicio a la mesa, auxiliar de eventos