Johan - Customer Service & Technical Intern with 2 years of multi-sector experience

Bogotá, Bogota D.C., Colombiaen

Provided bilingual customer support across three call centers, accumulating 12 months of service

Developed skills in analyzing 3D models and 2D plans during a technical internship

Publicado en CazVid

Resumen

Resourceful technical intern and bilingual customer service representative with diverse experience in call centers and technical analysis, eager to leverage skills in project design and client support.

Logros Clave

Designed and presented a project on optimizing quantity takeoffs using BIM technologies

Habilidades

Customer ServiceIntermediate

Handled customer calls and chats in bilingual call centers, providing assistance and support

Technical AnalysisIntermediate

Analyzed 3D models and 2D plans, supporting project development and documentation

Project Design & PresentationIntermediate

Designed and presented process optimization projects utilizing BIM technologies

Communication & CoordinationIntermediate

Managed communications with suppliers during technical internship

Software ProficiencyAdvanced

Experiencia

Bilingual Customer Service Representative

Amazon, Outplex (Optimum) y Qualfon (AllState)

Worked as a customer service agent in these 3 bilingual Call Centers, accumulating a total of 12 months, providing assistance to customers in calls and chats.

Technical Office Intern

Arpro S.A

Developed essential skills in analyzing 3D models and 2D plans., Designed and presented a project focused on optimizing quantity takeoffs and work documentation using BIM technologies., Managed communications with suppliers.