Experienced digital marketing professional specializing in content development, SEO, and social media strategy.
Created and managed digital content to improve brand visibility and engagement.
Implemented SEO strategies to enhance website ranking and organic traffic.
Managed social media platforms, scheduled posts, and engaged with online communities.
Coordinated marketing campaigns across teams, ensuring timely delivery and resource allocation.
Mego Networks
Collaborated with the clinical team to ensure seamless patient care, streamlining communication processes, and reducing misunderstandings., Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients., Ensured clear communication by providing precise interpretation of doctor's instructions, diagnoses, and prescriptions to non-English speaking patients., Followed ethical codes to protect confidentiality of patient medical information.
Startek
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business., Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts., Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Ingeniería En Producción Industrial
Bachiller en Ciencias y Letras
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