Experienced bilingual professional skilled in customer service, sales, and client management across logistics, retail, real estate, and hospitality industries.
Provided guest and client support across hospitality, retail, and logistics sectors.
Assisted customers in selecting products and packages, achieving sales targets in luxury retail and telecom.
Conducted business and guest communication fluently in Spanish and English, both face-to-face and remotely.
Resolved customer issues at UPS and hospitality sector, ensuring satisfaction and smooth operations.
United Parcel Service (UPS)
Attending and solving doubts and problems that customers had with their packages and shipments.
Comcast Cable Communications LLC
Sales agent in the mobile phone area, assisting customers in which package option best suits their needs, offering all the services and devices available in the company.
Home Finders Network
Responsible for calling all clients in our database in different states of the United States interested in selling their homes. Home data collection and then make the last offer to our customers.
One Spa World
In charge of haircuts, blowdry, hair color and make up. Achieving weekly goals of selling all products from the spa.
University Studies
Modern Languages Program
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Starboard Cruise Services
In charge of fashion jewelry shop. Achieving weekly sales per cruise, attending and serving guests in everything according to their needs.
Starboard Cruise Services
In charge of collection shop with Louis Vuitton, Chanel, Prada, and Gucci handbags and accessories, achieving weekly sales per cruise, attending and serving guests in everything according to their needs.
Taxlien Wealth Builders
Confirm attendance appointments for courses on the world of real estate and tax lien investing.
Escobar Hostel
Guest service provided to national and international guests in Spanish and English., Online, telephone, and email reservation management., Petty cash management, collections, and basic invoicing., Coordination of tourism activities and logistical support., Resolving questions and complaints with a...
