Busisiwe - Retail Store Manager with 10+ years of sales and customer service experience

Provided outstanding customer care in retail, resolving queries and ensuring positive shopping experiences.

Managed stock levels, supervised inventory counts, and coordinated stock replenishment to optimize store operations.

Supervised and trained staff, organized work schedules, and led teams to meet sales and service goals.

Planned product ranges, displays, and promotions to maximize sales opportunities.

Working with marketing and advertising departments to determine how to maximize sales., Planning and managing product ranges, inventory, displays and promotions., Developing a schedule for promotional displays.

Counting the stock, Store administration, Handling cash transaction, Receives payment by cash, cheques, credit card etc., Checking daily cash accounts, ensuring the store is hygienically acceptable all the time., Attending to customer complaints and queries.

Assisting customer with their queries, hiring staff members, Store administration, ensuring a neat and tidy store is maintained, monitoring and maintaining the inventory stock on the store floor., Ensuring sales targets are reached and increasing profits, dealing with customer service issues such...

General office administration, maintaining the quality of the store’s presentation, identifying customer needs and directing them to an appropriate product., Ensuring that each customer receives outstanding service by providing a friendly environment., Maintaining an awareness of all promotions and...