JOHN

Demonstrated experience with Data Analysis.

Demonstrated experience with Data Entry.

Demonstrated experience with Data Validation & Verification.

Demonstrated experience with Data Quality Control.

Demonstrated experience with Record Management.

Supported the collection, organization, review, and reporting of organizational data.. Performed accurate data entry and maintained structured records.. Reviewed information for inconsistencies, missing data, and potential errors.. Supported data-quality checks to ensure information was accurate and complete.. Organized data into clear formats to support reporting and operational decision-making.. Prepared structured summaries for administrative and operational use.. Maintained confidentiality and professional standards when handling workplace information.. Collaborated with colleagues to clarify information and resolve data-related issues.

Responded to customer inquiries and resolved service-related issues.. Communicated clearly and professionally with customers from diverse backgrounds.. Recorded and handled customer information accurately during service interactions.. Identified customer problems and provided appropriate assistance or escalation.. Managed multiple concurrent customer requests while maintaining accuracy and professionalism.. Maintained patience and attention to detail during high-volume interactions.

Founded and run a technology and education studio focused on AI education and youth employability for learners aged 14–22.. Designed and delivered a 20-session 'AI Website Creation with AI' course, including instructor session notes, student handouts, and branded course materials.. Prepared school-facing proposals and pitched partnerships to institutions in the Nairobi/Thika area.. Built the DevStudios website and manage outreach, curriculum design, and course delivery end-to-end.

Developing VoltWeb, a multi-property rental management system (Flutter desktop app + FastAPI/SQLite backend) supporting separate tenants and expenses per property, invoice automation, PDF invoice/receipt generation, and M-Pesa (Daraja) payment integration.. Built multi-page business websites, including a full site for a Kenyan oral-care manufacturer and a private air-charter website, handling design, deployment, and troubleshooting (including Cloudflare Workers deployment).. Collected, organized, and reviewed information for digital projects and websites; used spreadsheets and digital documents to structure data and track project details.. Performed data entry, information classification, formatting checks, and quality-control reviews across projects.. Used AI tools to support research, development workflows, and information structuring, reviewing AI-generated output for accuracy before use.. Applied ICT/Smart Money trading frameworks to market analysis, including liquidity and volatility analysis — reflecting strong analytical and pattern-recognition skills applicable to data work.