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Jonathan
Customer Service Professional with 5 years in Financial Services
Contacto
Santo Domingo Este, Santo Domingo Province, Dominican Republic
Disponible en CazVid
Competencias
CanvaAdvanced
Proficient in designing marketing materials and visuals using Canva.
Adobe PremierIntermediate
Skilled in video editing and production with Adobe Premier for engaging content.
Adobe IllustratorIntermediate
Experienced in creating vector graphics and illustrations using Adobe Illustrator.
Adobe PhotoshopAdvanced
Expert in photo editing and graphic design with Adobe Photoshop.
Microsoft OfficeAdvanced
Highly skilled in using Microsoft Office Suite for documentation and presentations.
Educacion
Highschool
English Immersion Program
MESCYT
Completed 2013
Excel Avanzado
Infotep
Completed 2026
Idiomas
Spanish
English
Resumen
Dedicated customer service and sales expert with 5 years of experience in enhancing client satisfaction and achieving sales targets across various industries.
Logros Clave
- Enhanced customer satisfaction through effective communication strategies at Alorica.
- Achieved sales targets consistently as a Sales Assistant at Payless.
- Streamlined collections processes at Scotiabank, improving recovery rates by 15%.
- Successfully resolved customer inquiries at Acquire BPO DR, resulting in a 20% increase in positive feedback.
- Maintained safety protocols effectively as a Security Agent at Longport Aviation Security.
Experiencia
Customer Service
Alorica
Sales assistant
Payless
Customer Service
Acquire BPO DR
Security Agent
Longport Aviation Security
Collections Adjustor
Scotiabank
2025 - Present
Republica Dominicana, Scotiabank GBS
Habilidades
CanvaAdobe PremierAdobe IllustratorAdobe PhotoshopMicrosoft Office
Publicado en CazVid - 4 may 2026