Experienced in order processing, team supervision, and client data management with a strong focus on operational efficiency.
Utilized logistics software and systems to process and track orders efficiently.
Supervised, coordinated, and maintained schedules for teams of 20+ employees to meet operational goals.
Maintained accurate client and documentation data across multiple platforms and systems.
Resolved customer inquiries and managed client communications to ensure satisfaction.
Ensured quality standards through daily audits and compliance checks.
CRC Global Solutions
Manage order processing, shipment tracking, and warehouse documentation., Maintain organized files, delivery schedules, and internal communication with vendors and clients., Support administrative operations including reporting, data entry, and inventory updates., Collaborate cross-functionally to...
ItelCx
Supervised and coordinated daily activities of 20+ employees to meet production goals., Created and maintained schedules, ensuring proper staffing and workflow efficiency., Supported administrative tasks such as report generation, attendance tracking, and performance reviews., Ensured quality and...
Startek
Delivered excellent service by managing inbound calls, resolving inquiries, and ensuring customer satisfaction., Entered and maintained client data accurately across multiple systems., Developed strong communication and organizational skills through daily client interactions.
High School Diploma
Bachelor’s Degree in Logistics
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