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Looking for remote work in Rivas
Managed customer inquiries and complaints via inbound calls, providing support and resolution.
Conducted outbound calls to collect overdue accounts and negotiate payment arrangements.
Effectively communicated with customers in a call center environment, resolving issues and explaining options.
Pulled and updated credit reports to assist in account management and collection efforts.
Experienced call center agent skilled in debt collection and customer support with 3 years of industry experience.