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Jorge
Data Entry & Support Specialist with 10+ years in Administrative & Customer Service
Contacto
Competencias
Entered, organized, and maintained client and project data with a focus on accuracy and security across various roles.
Provided remote and in-person client support, including medical interpretation, technical support, and customer service, ensuring high satisfaction.
Leveraged MS Office, Salesforce, POS systems, and remote support tools to manage data, assist clients, and support sales processes.
Effectively communicated with team members, clients, and vendors across roles, including interpretation and customer interactions.
Handled invoicing, report generation, inventory, and scheduling tasks to support operational efficiency.
Educacion
Idiomas
Resumen
Versatile professional skilled in data management, customer support, technical assistance, and administrative tasks. Adept at ensuring data accuracy, providing exceptional client service, and supporting team operations in various industries. Committed to efficient workflows, clear communication,...
Logros Clave
- Managed sensitive client data entry at multiple firms, ensuring accuracy and security.
- Supported marketing campaigns and administrative processes, streamlining client and project data tracking.
- Provided technical and medical interpretation services, enhancing communication for diverse clients.
Experiencia
Data Entry Clerk
Enter sensitive client data into secure databases and spreadsheets, Maintain data integrity by reviewing for errors or missing information, Organize and categorize data for easy access and reporting, Create reports and respond to internal data requests, Communicate with team members to verify and...
Data Entry Clerk
Entered client information, measurements, and work scope into systems, Handled cold calling, client data intake, and charge processing, Assigned project managers and updated job tracking software, Prepared invoices, processed payments, and maintained records, Managed vehicle information and...
Marketing Coordinator
Developed and executed marketing and advertising campaigns, Tracked sales and expenses using Unik360 sales tool, Created and maintained marketing databases and reports, Organized promotional events, trade shows, and internal meetings, Researched competitors and supported sales staff with market...
Software Sales Representative / Account Manager
Conducted outbound calls to schedule webinar appointments, Followed up on prospects and managed tasks via Salesforce, Maintained and expanded customer accounts, Ensured high levels of client satisfaction and engagement
IT Support Specialist (McDonald's Account)
Provided remote tech support for POS systems, networks, and applications, Resolved hardware/software issues and produced daily incident reports
Medical Interpreter
Provided real-time interpretation for medical and emergency services, Assisted with 911 calls and generated call documentation
Sales Lead Generation / Customer Support Agent
Scheduled appointments and transferred client calls, Prepared daily and pre-call reports for sales analysis
Remote Receptionist
Managed call flow, set appointments, and delivered detailed call reports
Remote Technical Support Agent
Delivered phone-based technical support and upsold services, Handled support case management and incident documentation
Remote Help Desk Agent
Provided customer support and outbound sales, Created support cases and incident reports