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Jorge

Collections agent

Video currículum

Collections agent
Had customer's calling in to make payments,or argue there bills (why were they so high) help customer's get a better package plan on there account .and most important help them get out of debt

Contacto

Nicaragua, Rivas, Nicaragua
Abierto a remoto
Disponible en CazVid
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Competencias

Customer ServiceIntermediate

Provided support to customers via calls, managing disputes and offering solutions.

Debt CollectionIntermediate

Engaged customers to collect overdue payments and negotiate payment arrangements.

Communication SkillsAdvanced

Effectively communicated solutions and resolved disputes through clarity and professionalism.

Account ManagementBeginner

Assisted customers in selecting better package plans and improving account services.

Resumen

Experienced in handling customer inquiries, dispute resolution, and debt recovery in call center environments.

Logros Clave

  • Handled customer inquiries related to bill disputes and payment plans
  • Assisted customers in improving package plans and resolving billing issues
  • Facilitated debt recovery through customer negotiations

Habilidades

Customer ServiceDebt CollectionCommunication SkillsAccount Management
Publicado en CazVid - 3 jul 2025
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