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Jorge
Technical Support Specialist
Contacto
Competencias
Demonstrated experience with Apartment Unit Turnover & Market-Ready Prep.
Demonstrated experience with Plumbing Repairs & Fixture Installation.
Demonstrated experience with HVAC, Swamp Coolers & System Maintenance.
Demonstrated experience with Basic Electrical & Wiring Troubleshooting.
Demonstrated experience with Drywall Repair, Painting & General Carpentry.
Educación
Resumen
Technical Support Specialist open to new opportunities
Experiencia
Technical Support Specialist
Respond promptly to technical service requests and user issues, prioritizing workload effectively to ensure high operational readiness and uptime across facilities.. Diagnose complex hardware, electrical, and equipment connectivity issues, applying structured root-cause analysis to complete repairs efficiently.. Maintain detailed service logs and tracking records for equipment, ensuring full compliance with operational and safety guidelines.
Field Service Technician (ADT Alarm Systems)
Installed, configured, maintained, and repaired low-voltage electrical systems, alarm wiring, and security hardware.. Conducted diagnostic assessments and physical repairs, ensuring equipment safety and full operational readiness.. Operated company service vehicles safely throughout the Tucson area while maintaining precise inventory and tool control.
Business Owner & Lead Maintenance Specialist
Directed physical building maintenance, repair operations, and unit turnover for a portfolio exceeding 150 residential units.. Prepared market-ready apartments including drywall patching, interior painting, plumbing repair, carpentry, and appliance troubleshooting.. Performed preventative maintenance and repairs on HVAC units, plumbing systems, water heaters, and basic electrical wiring.. Maintained common areas, exterior grounds, and building access points to ensure clean, safe, and fully functional surroundings.
AppleCare Advisor
Diagnosed hardware/software issues and delivered professional support.
Technical Support Representative
Provided technical troubleshooting and customer support, resolving complex operational issues while building customer rapport.