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José
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Competencias
Demonstrated experience with Guest Experience & Service Excellence.
Demonstrated experience with Upselling & Product Knowledge.
Demonstrated experience with Barista & Bartending Expertise.
Demonstrated experience with Service Recovery & Problem Resolution.
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View José's professional profile on CazVid.
Experiencia
Bartender – Opening Team
Part of the luxury hotel opening team supporting multiple operational roles., Prepared premium cocktails and provided high-end bar service., Assisted as backup across several hospitality stations and events., Maintained Waldorf Astoria’s luxury hospitality standards.
Cafeteria Attendant
Opened the first ‘We Proudly Serve Starbucks’ cafeteria in Central America., Managed service, inventory, and retail product organization., Prepared special events and supported buffet-style operations.
Cashier / Barista
Operated cash register and handled various payment methods., Prepared specialty hot and cold beverages., Delivered exceptional bilingual service and resolved concerns.
Customer Service
Handled customer complaints and provided prompt solutions., Assisted with product selection and upselling., Balanced cash registers and operated POS systems.