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José
Telecommunications Engineer with diverse technical expertise
Contacto
Competencias
Managed SD-WAN solutions using MERAKI and CATO at the telecommunications company.
Handled WAN and LAN incident resolution and support, ensuring network stability.
Conducted laboratory training and advised on wireless access points, including EnGenius, Cisco, Aruba.
Provided remote support and dispatched technical personnel worldwide for network operations.
Offered pre-sales and post-sales advice, handling client communication and technical documentation.
Educacion
Idiomas
Resumen
Telecommunications engineer specializing in incident management, SD-WAN, and wireless technologies with a proven track record supporting global network operations.
Logros Clave
- Managed WAN and LAN incident resolution at Alestra S. de R.L. de C.V.
- Provided technical advice and conducted training on wireless technologies at Portenntum S.A. de R.C.
- Supported and dispatched technical personnel globally in network operations at Hexaware Technologies
Experiencia
Telecommunications Engineer
WAN and LAN Incident Management., Maintenance windows for equipment updates., SD-WAN technology management (MERAKI, CATO)
Project Management Engineer
Pre-sales and post-sales advice for Access Points devices., Laboratories and training on wireless technologies., Translation of Engenius brand data sheets.
Ingeniero de Operaciones en Redes
Incident Management and support on corporate LAN, Remote support for on-site engineers and technicians, Dispatch of technical personnel worldwide