Detail-oriented agent with over 2.5 years of experience in customer support, billing, tech support, and collections, eager to contribute to dynamic teams.
Provided support to customers via phone, addressing inquiries and resolving issues effectively.
Attended to technical tickets and collaborated with tech support teams to troubleshoot problems.
Communicated clearly with customers, managers, and team members to ensure efficient support delivery.
Managed multiple customer tickets simultaneously while coordinating with various departments.
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