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Customer Service & Collections Specialist with 8 years experience
Applied in handling customer inquiries and ensuring client satisfaction in call center operations.
Managed debt recovery processes in a high-volume call center setting.
Participated in sales activities, promoting products and services to clients.
Supported logistics operations through coordination and communication in a call center context.
Provided language interpretation services as part of multi-role experience.
Experienced call center agent with 8 years in customer service, collections, logistics, and sales, demonstrated ability to adapt and learn quickly.