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Jose
Customer service , sales, QA
Video resume
Contacto
Competencias
Demonstrated experience with Customer Service.
Demonstrated experience with Sales.
Demonstrated experience with Microsoft Office: Word.
Demonstrated experience with Microsoft Office: Excel.
Demonstrated experience with Microsoft Office: PowerPoint.
Educacion
Idiomas
Resumen
Customer service , sales, QA open to new opportunities
Experiencia
Core agent
Customer service agent, helping patients with prescription medication.
Sales agent
Selling products to customers, including phones, plans, and protection.
Sales agent
Sales department for omegaxl health supplements.
General assistant
Baking bread in the morning. Fixing shelves for customers. Cleaning the shop.
Manager
Bookkeeping. Managing the store and schedules of the sales agents. Training sales agents.
Customer Care Representative
Assisted patients with prescription medication inquiries, providing empathetic, accurate, and timely support.. Navigated multi-line systems and customer databases to resolve complex service cases efficiently.
Sales Representative
Promoted and sold wireless products, mobile service plans, and device protection packages to direct consumers.. Consistently met and exceeded sales KPIs, earning Sales Agent of the Month honors multiple times.
Sales Contractor
Managed direct-to-consumer sales for OmegaXL health supplements.. Used consultative sales techniques to explain product benefits, handle objections, and close sales.
Store Assistant
Performed daily bookkeeping, financial recordkeeping, and basic store accounting operations.. Managed store operations, staff schedules, administrative delegation, and sales-agent training.
Habilidades
Transcripcion del Video
Customer service
Hello, good afternoon. My name is Jose Nelio. I've worked at several call centers. I work for customer services. I work for sales. I've done QA work. I also done retention. I did medical billing, also medical customer services as well. And also work for great health works. I've done many different fields and I definitely do enjoy working remote. Also at the office, however, I do work for call centers.
Video resume
Hello, good afternoon. How you doing? My name is Jose De Leon. I've worked in call centers for at least 10 to over a little bit over 10 years. I do enjoy doing customer service. I do enjoy helping people as well as sales. I've also did QA work. I've done retention, cold and soft. How well I do enjoy doing call center works and I have worked remote as well. I do. Thank you.