Administration & Operations Manager
Experiencia demostrada en Team leadership & management.
Experiencia demostrada en Operations management.
Experiencia demostrada en Project management.
Experiencia demostrada en Market analysis & evaluation.
Experiencia demostrada en Strategic decision-making.
Administration & Operations Manager buscando nuevas oportunidades
Lead strategic inventory and branch fleet control, ensuring availability, traceability, and operational efficiency.. Direct and oversee light-vehicle fleet and retail projects in partnership with the Dealer network.. Oversee end-to-end coordination across all B2C areas with the Dealer, including Trade Marketing, Sales, and Marketing.. Report directly to General Management on operational performance and results.. Analyze market studies and evaluations to support high-impact commercial and operational decisions.
Directed coordination with the Project Management team (Chile–China) to execute client-requested projects.. Managed and approved vehicle import orders, overseeing homologation processes.. Administered strategic documentation including NDAs, loan agreements, leases, and service contracts per project requirements.. Drove the creation of new operational practices through active participation in continuous improvement initiatives.. Ensured quality standards in distributor and customer relations, strengthening the EV technology welcome experience.
Coordinated with the PM team (Chile–China) to execute client-requested projects.. Administered Light Fleet documentation, including NDAs, loan agreements, leases, and service contracts.. Led initiatives to establish new project management practices.. Managed multichannel customer service (phone, email, and in-person) and data processing across corporate databases.
Consistently met short- and long-term HR department objectives.. Managed workplace climate and led regular meetings with coordinators across departments to identify staff needs.. Administered end-to-end processes for compensation, medical leave, hiring, terminations, severance, and benefits.
Managed accounting records (purchases, sales, and bank ledgers) and prepared bank reconciliations for the accounting department.. Handled attendance, medical leave, resignation, and hiring records for monthly payroll processing.. Controlled petty cash and managed fund requests for imports and logistics support.
Managed the operations database in coordination with Banco de Chile.. Prepared and managed legal filings for claims before local police courts.. Analyzed banking resolutions and managed administrative and office processes.