Experienced in training, technical assistance, and quality analysis, with a strong background in process optimization, project management, and team development. Adept at enhancing operational efficiency and client satisfaction across diverse roles.
Expertise in planning, executing, and overseeing projects to meet strategic objectives efficiently.
Skilled in analyzing workflows and implementing improvements to enhance operational efficiency.
Strong ability to understand and address client and team needs, fostering positive relationships.
Proficient in assessing data and processes to inform decision-making and strategic planning.
Sutherland
Conducting training and coaching sessions in individual and group settings., Development of necessary competencies to meet strategic objectives., Monitoring and evaluation of progress and making improvement recommendations., Detection of workers' skills and qualities., Development of coaching plans., Creation of professional development strategies for work teams.
Sutherland
Technical assistance in assigned specific tasks., Technical advice to clients and users on technological products and services., Installation, configuration, and commissioning of electronic equipment and systems., Advice and information to clients on repair and maintenance options., Customer care and service.
Sutherland
Efficient completion of assigned tasks., Selling to customers by providing quality service., Management of documentation and files., Constant updating of knowledge necessary for the position.
Grupo Konecta
Systems Engineer
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