Dedicated professional with over 8 years of experience delivering technical support, fraud management, and customer service excellence across telecommunications and service industries.
Extensive experience assisting customers with technical, billing, and safety inquiries across multiple sectors.
Supported satellite and mobile antenna systems, resolving technical issues for various applications and clients.
Handled fraud detection, legal questions, and safety-related issues in a support environment.
Utilized office and CRM software for data management, reporting, and client interaction.
DoorDash Mexico
Merchant support, to all that involves customer tools portal, payments, missing deposits, photo shoot orders, etc., Fraud specialist, legal inquiries, safety inquiries.
Ttec
Technical support to all Dish Network lines of Business, handling calls for support with all of the company signal receivers and all self pointing and manual mobile satellite antennas for multiple applications including household systems, RV and mobile home and marine systems.
Atento
Sales and customer satisfaction.
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