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Jose
Sales and Customer Service Specialist with 11 years of experience in travel and dispatch services
Video resume
Contacto
Competencias
Provided customer support, handled complaints, and managed client interactions in travel and dispatch roles.
Used promotional techniques, prepared marketing materials, and engaged clients effectively in sales roles.
Fluent in both Spanish and English, facilitating communication with diverse clients and stakeholders.
Executed lead generation strategies to identify potential clients and expand customer base.
Coordinated dispatch requests, involving scheduling, prioritizing multiple requests, and problem-solving.
Educacion
Idiomas
Resumen
A dedicated professional with over 11 years of experience in sales, customer service, and dispatch coordination, fluent in Spanish and English. Skilled in client engagement, logistics, and travel planning.
Logros Clave
- Planned and sold travel packages, including transportation and accommodations, at Preferred Guest Resorts
- Coordinated customer needs and advised on suitable travel options, resolving travel issues effectively
- Managed dispatch requests and logistics for truck drivers at Calls to Closes, ensuring timely service delivery
Experiencia
REMOTE SALE ASSOCIATE
Plan and sell transportations, accommodations, insurance, and other travel services, Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs, and accommodations, Provide relevant information, brochures, and publications...
ISA
Call calling, Providing a warm friendly introduction to elevate the probability of each call., Asking probing questions to narrow down customer’s needs before gathering leads information., Booking Leads and putting customer on proper hold to reach out to the realtor before completing the transfer...