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Jose

Business Administrator with Customer Retention & Sales Experience

Video resume

Video cv
the video is short bacsuse I can't upload a bigger one

Contacto

Guatemala City, Guatemala, Guatemala
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Applied in client interactions at Alorica and Square to ensure high satisfaction and tailored solutions.

Data Verification & IntegrityIntermediate

Ensured accuracy and reliability of information for financial products at Transunion.

Sales & Product KnowledgeAdvanced

Sold devices, plans, and restaurant systems, understanding customer needs and providing tailored solutions.

Communication SkillsIntermediate

Communicated effectively with customers and clients to understand needs and explain product benefits.

Educacion

Graduado de perito en Administración de empresas
COLEGIO RAFAEL AREVALO MARTINEZ

Idiomas

ESPAÑOLNative
INGLÉS95%

Resumen

Experienced Business Administrator skilled in customer retention, sales, data verification, and providing tailored solutions across various industries.

Logros Clave

  • Managed customer retention strategies at Alorica, focusing on reducing service cancellations.
  • Verified and ensured data accuracy for insurance policies and mortgages at Transunion, maintaining high data integrity.
  • Sold and integrated restaurant systems at Square, providing tailored solutions to improve client operations.

Experiencia

BUSINESS ADMINISTRATOR

ALORICA

Responsible for selling SIM cards, phones, and plans., Focused on customer retention, ensuring that clients did not cancel their services., Understanding customer needs, providing tailored solutions, and maintaining a high level of customer satisfaction.

Transunion

Responsible for verifying information for insurance policies and mortgages., Ensured the accuracy and reliability of data, which was crucial for the approval and management of these financial products., Required a keen eye for detail and a strong commitment to maintaining high standards of integrity and accuracy.

TELUS
Square

Responsible for selling systems for restaurants, including cash registers and contactless payment devices, as well as plans., Understanding the specific needs of restaurant owners, providing them with tailored solutions, and ensuring seamless integration of these systems into their operations., Required a strong knowledge of the products and excellent customer service skills to help clients optimize their business processes.

24/7

Habilidades

Customer ServiceData Verification & IntegritySales & Product KnowledgeCommunication Skills
Publicado en CazVid - 3 jul 2025
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