Experienced educator and technical support specialist with a strong background in language training, customer service, logistics, and culinary arts. Skilled in designing engaging lessons, resolving complex issues, and coordinating international logistics. Committed to delivering excellence and...
Delivered high-quality support and assistance to clients across various roles, ensuring satisfaction.
Designed and conducted English language training sessions for diverse learners, improving communication skills.
Provided troubleshooting and technical assistance, resolving client issues for telecommunications and other clients.
Coordinated international freight logistics, managing schedules, rates, and client relations.
COLEGIO EXPERIMENTAL LA ASUNCIÓN
TAUGHT INDUSTRIAL ARTS AND TECHNICAL SKILLS TO HIGH SCHOOL STUDENTS., DEVELOPED CREATIVE LESSON PLANS AND FOSTERED A HANDS-ON LEARNING ENVIRONMENT.
TELUS INTERNATIONAL
PROVIDED TECHNICAL ASSISTANCE AND TROUBLESHOOTING FOR CLIENTS., DELIVERED EXCELLENT CUSTOMER SERVICE WHILE RESOLVING COMPLEX ISSUES.
CLICK A TEAM
SCHEDULED APPOINTMENTS AND MANAGED CLIENT OUTREACH FOR SALES CAMPAIGNS., MAINTAINED ACCURATE RECORDS TO SUPPORT SALES TARGETS.
ENGLISH 4 CALL CENTERS
TRAINED STUDENTS IN ENGLISH COMMUNICATION FOR CUSTOMER SERVICE ROLES., DESIGNED LESSONS TO IMPROVE FLUENCY, PRONUNCIATION, AND CONFIDENCE.
INTERNATIONAL CUISINE
PROFESSIONAL GRILLER
BAKER
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Supervised food preparation and maintained standards in a cruise ship kitchen environment.
INTERNATIONAL HEAVY HAULERS
COORDINATED LOGISTICS FOR HEAVY FREIGHT ACROSS INTERNATIONAL ROUTES., NEGOTIATED RATES AND MANAGED CLIENT RELATIONSHIPS.
UNIVERSAL LANGUAGE
TRANSLATED DOCUMENTS AND COMMUNICATIONS BETWEEN ENGLISH AND SPANISH., ENSURED ACCURACY AND CULTURAL SENSITIVITY IN MULTILINGUAL COMMUNICATION.
MSC POESIA
PREPARED AND SUPERVISED HIGH-QUALITY DISHES IN A CRUISE SHIP KITCHEN., MAINTAINED CONSISTENCY AND ADHERENCE TO INTERNATIONAL CULINARY STANDARDS.
DIRECT ENGLISH
PROVIDE PERSONALIZED ENGLISH COACHING FOR PROFESSIONALS AND STUDENTS., DESIGN TAILORED LESSONS TO STRENGTHEN FLUENCY AND CONFIDENCE.
GREAT HEALTH WORKS
MANAGE CUSTOMER RETENTION BY RESOLVING CONCERNS AND ENSURING SATISFACTION., PROVIDE PRODUCT KNOWLEDGE AND SUPPORT TO ENCOURAGE CONTINUED SERVICE USE.
