Dedicated customer service specialist with experience in technical support, team supervision, and complaint resolution within diverse industries.
Experienced in using Salesforce, Zendesk, and Google Tools to manage customer interactions and support.
Provided basic tech support and troubleshooting for customer issues across various platforms.
Handled escalations and maintained effective communication with customers to resolve their concerns.
Supervised customer service teams to ensure quality support and operational efficiency.
TELUS INTERNATIONAL; iROBOT
24/7 cx; AIRBNB
TELUS; SeatGeek
Inbox Health
Bachiller
Licenciatura
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