Dedicated professional with over a decade of expertise in customer service, lead verification, and sales support across diverse industries. Proven ability to enhance customer satisfaction, qualify leads, and drive team success.
Exceptional at resolving customer inquiries, ensuring positive experiences and loyalty.
Skilled in assessing lead quality and transferring qualified prospects to sales teams.
Effective communicator capable of handling diverse customer interactions professionally.
Proficient in identifying potential clients and facilitating sales processes.
Alliance BPO
Contacting leads and receiving calls from potential candidates interested in enrolling in a US-based private high school., Collecting information and transferring qualifying leads to a US-based agent.
RDI
Assisting customers with their payments and debit card information.
Confie
Identifying potential candidates interested in obtaining an auto insurance quote., Gathering information and transferring qualifying leads to a US-based licensed agent.
National General Insurance
Providing customer service for automobile insurance across the United States., Assisting customers with their policies and billing., Addressing general insurance needs.
Bachelor’s degree
High School
Elementary School
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