Experienced in bilingual customer support, document translation, and team coordination. Skilled in digital tools, communication, and problem-solving to enhance client satisfaction and operational efficiency.
Handled customer interactions and internal communication effectively in English and Spanish across multiple channels.
Utilized Microsoft Teams, Excel, PowerPoint, and OneNote to support daily operations and document management.
Resolved inquiries via phone, email, and chat, ensuring customer satisfaction in bilingual settings.
Organized schedules and supervised a team of 5 staff at Taqueria, optimizing daily responsibilities.
Alorica
Worked with digital tools such as Microsoft Teams, Excel, PowerPoint, and OneNote., Facilitated communication between teams in the U.S. and Mexico, ensuring understanding of objectives and areas for improvement., Translated and adapted technical and legal documents for clients, maintaining accuracy...
Taqueria El Jaliscience
Organized daily schedules and needs of staff., Coordinated a team of 5 people, assigning daily responsibilities., Closed cash register and reported daily sales., Processed cash and card payments and issued receipts.
Licenciatura En Psicología
Bachillerato General
Descubre otros profesionales con experiencia similar
Acted with flexibility and improvisation to meet varied work demands while translating and adapting documents.
