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Josh

Chat Support

Video resume

Chat Support

Contacto

Quezon City, National Capital Region, Philippines
Disponible en CazVid
Contactar via CazVid

Competencias

Microsoft Office (Word, Excel, Powerpoint)

Demonstrated experience with Microsoft Office (Word, Excel, Powerpoint).

Pivot & Data Entry

Demonstrated experience with Pivot & Data Entry.

Email Communication

Demonstrated experience with Email Communication.

Data Analysis

Demonstrated experience with Data Analysis.

Feedback and Quality Guidelines

Demonstrated experience with Feedback and Quality Guidelines.

Educacion

Bachelor of Science
Polytechnic University of the Philippines, Manila Campus
2013 - 2014
Camp General Emilio Aguinaldo High School
2009 - 2013
St. Francis Academy
2003 - 2004
Batangas City South Elementary School
2004 - 2005
Aguinaldo Elementary School
2005 - 2009
Bachelor of Science, Information Technology
Polytechnic University of the Philippines
2013 - 2014

Resumen

Chat Support open to new opportunities

Experiencia

Chat Support

Sequential Technology International
Jul 2019 - Jul 2020

Customer Service Representative

Concentrix Philippines
Oct 2020 - Feb 2022

Customer Service Representative

Sykes Philippines
Mar 2022 - Mar 2023

Customer Service Representative

IntouchCx Manila
Mar 2023 - Aug 2023

Quality Assurance Specialist I

Teleperformance Eastwood
Aug 2023 - Present

Quality Assurance Specialist I

Teleperformance Philippines
Aug 2023 - Present

Evaluated customer interactions, monitored performance, and provided constructive feedback to clients to ensure compliance with company standards and client expectations. Collaborating and engaging closely with the teams to identify improvement opportunities, analyze performance trends, and support continuous development initiatives.

Habilidades

Microsoft Office (Word, Excel, Powerpoint)Pivot & Data EntryEmail CommunicationData AnalysisFeedback and Quality Guidelines
Publicado en CazVid - 28 ago 2026
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