Joshua Ortiz - Customer Service S... | Video Resume - CazVid

Joshua - Customer Service Specialist with diverse call center experience

Santo Domingo, Nacional, Dominican Republicen

Provided high-quality chat and call support, enhancing customer satisfaction across multiple companies.

Developed effective communication skills in English and basic Japanese to serve diverse clientele.

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Resumen

Dedicated customer service specialist with extensive call center experience, proficient in English and developing Japanese skills, with additional expertise in graphic design and document processing. Committed to delivering exceptional support and operational efficiency.

Logros Clave

Managed document processing tasks with accuracy and efficiency, supporting operational workflows.
Utilized graphic design skills to create engaging visual content, supporting marketing efforts.
Demonstrated adaptability by working in various call center environments, improving team performance.

Habilidades

Customer ServiceAdvanced

Expertise in managing customer interactions to ensure satisfaction and loyalty.

Call Center OperationsIntermediate

Skilled in handling inbound/outbound calls, chat support, and operational workflows.

Communication SkillsAdvanced

Proficient in English and developing Japanese language skills for effective client engagement.

Graphic DesignIntermediate

Capable of creating visual content using Adobe Illustrator to support branding and marketing.

Idiomas

English(Strong)

Experiencia

Chat Support

PBSC

Customer Service Representative

VIMENCA

Call Center Agent

Teleperformance Larimar

Chat Support

Amiko

Call Center Agent

Tiraspol

Document Processing Operator

Call Center AJ DR

Educacion

Universidad Autónoma de Santo Domingo (UASD)

Law Degree

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