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Josué

Customer Support Specialist with 3+ years in client service roles

Video resume

Customer Support representative
Make sure that the information on the orders was accurate, the total price, number of pieces, how much were there in the inventory, if we needed more to fulfill the order, get in touch with back store to find out everything would be done, by the...

Contacto

Crucitas, Jutiapa, Guatemala
Abierto a remoto
Disponible en CazVid
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Competencias

Customer ServiceIntermedio

Experience in providing support via email, phone, and chat, ensuring customer satisfaction.

Inventory ManagementIntermedio

Verified inventory quantities and maintained accuracy for order fulfillment.

Microsoft Office SuiteIntermedio

Proficient in Excel, PowerPoint, and Word to manage data, presentations, and documentation.

Order ProcessingIntermedio

Processed and reviewed customer orders, coordinated with back-end systems for accuracy.

Communication SkillsIntermedio

Ensured clear communication with clients and internal teams through emails and reports.

Educacion

Estudios de nivel media
Canadá

Idiomas

EspañolNativo

Resumen

Dedicated customer support professional with extensive experience in order verification, inventory control, and client communication across multiple service platforms.

Logros Clave

  • Verified inventory accuracy for large-scale promotional products transactions.
  • Supervised order management and inventory review at Savior Solutions.
  • Handled customer communication through email, resolving inquiries and providing updates.

Experiencia

Agente de soporte técnico a sistema de seguridad inteligente

Telus international
agosto 2022 - actualmente trabajando

Servicio al cliente

Savior solutions
febrero 2022 - agosto 2022

recibiendo emails, creando, revisando inventario de órdenes en google sheets, supervisor

Teleoperador servicio al cliente

SYKES INC.

chats customer service

Atento bpo

technical support

Teleperformance

Ventas y comercialización

Sears Canadá. lnc.
2013 - 2014

Ordenar la ropa según moda de estaciones, atención al cliente, ordenar la ropa en bodega

Carnicero

Enterprise DRF lnc.
2010 - 2011

Cortar carne, deshuesar, separar la carne de la grasa

Auxiliar

Agence de Placement DB
2006 - 2008

Descargador de contenedores

Habilidades

Customer ServiceInventory ManagementMicrosoft Office SuiteOrder ProcessingCommunication Skills
Publicado en CazVid - 17 may 2026
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