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JOY
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Competencias
Demonstrated experience with Good communication.
Demonstrated experience with Customer Service.
Demonstrated experience with Teamwork and Collaboration.
Demonstrated experience with Positive Attitude.
Demonstrated experience with Good Multitasking Skills.
Educacion
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Resumen
Professional profile
Experiencia
Banquet & Food and Beverage Service
Assisted in setting up tables, chairs, linens, and tableware for events.. Served food and beverages and attended to guests’ needs.. Cleared tables and maintained cleanliness and proper hygiene.. Worked with the F&B team to provide smooth and quality service to guests.
Banquet & Food and Beverage Service
Assisted in Banquet and Function events by setting up tables, chairs, table linens, utensils, and buffet stations according to event requirements.. Provided Food and Beverage service to guests by serving meals, drinks, and attending to guest requests in a professional manner.. Performed table clearing and maintained cleanliness of dining and function areas to ensure organized and efficient service operation.. Polished and prepared dining equipment such as dinner plates, goblets, highball glasses, and utensils before and after events.. Followed hotel standards in service delivery, hygiene, and safety procedures at all times.
Apprenticeship
Completed the 2GO Apprenticeship Program under the APEXT Program at 2GO, where we were assigned to different areas and departments, including the Front Office, Galley, Shops, Housekeeping, and Horizon Café, gaining practical experience in hospitality and customer service operations.. Observed the operations of different hotel departments, including Front Office, Housekeeping, and Food & Beverage, during the hotel tour at Okada Manila.. Attended hospitality and customer service seminars at MIHCA to learn more about hotel management and professional service standards.. Gained hands-on exposure to restaurant operations at Vikings and TGI Fridays, while improving teamwork, communication, and guest service skills.