Experienced in supervising call center teams, managing quality assurance tasks, and collaborating with government agencies to improve service delivery.
Proficient in managing both inbound and outbound calls with a focus on customer satisfaction.
Supervised and trained team members to improve operational efficiency.
Performed quality assurance tasks to uphold service standards in call center operations.
Assisted with updating public directories in coordination with government entities.
Descubre otros profesionales con experiencia similar
