Dedicated professional with extensive experience in technical support, customer service, and virtual English teaching, proficient in handling diverse client needs.
Delivered bilingual customer support, resolving issues efficiently and enhancing customer satisfaction.
Provided technical assistance for online payment processing and service-related inquiries.
Led virtual English classes for children, teens, and adults, fostering effective communication.
Facilitated live calls and interaction between parties in professional settings.
Teleperformance (Keurig and Doordash)
Provided technical support, Customer service, Online payment processing, Handled replacements
Amazon
Handled various issues for delivery drivers, Assisted with payments, Escalations, Complaints
Atlantic QI (Ambit Energy)
Handled customer complaints related to energy service, Processed bill payments, Set up payment arrangements
Interpretia
Facilitates communication between two parties through live calls
KOE
Worked as a virtual English teacher for adults, teenagers, and children
Foreign Languages with an emphasis on English
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