Experienced professional with a strong background in legal practice, dispute resolution, and quality assurance. Skilled in team supervision, training, and compliance across diverse sectors including telecommunications and legal services. Adept at managing multiple responsibilities with attention to...
Led quality assurance initiatives, trained teams, and monitored performance metrics to ensure service excellence.
Provided legal and conflict resolution services as a Conciliator and Mediator, supporting dispute resolution processes.
Engaged in litigation, legal advising, and university-level teaching in law, emphasizing legal analysis and advocacy.
Supported bilingual call centers and supervised operations, ensuring compliance and customer satisfaction.
Santo Tomás de Aquino University
Bilateral
Bilateral
Sutherland
Teleperformance - Cricket
Law
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