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Juan
Customer Service & Support with 5+ years in call centers and insurance
Video resume
Servicio al cliente
Looking for customer service positions / dispatcher / lead manager, etc..nnExperience in customer service, billing, technical support, sales, insurance.
Contacto
San Pedro Sula, Cortés, Honduras
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Handled customer inquiries, support, and billing issues effectively in call center environments.
Technical SupportIntermediate
Provided technical assistance and troubleshooting for telecom and service products.
SalesIntermediate
Engaged in sales activities, promoting services and products to customers.
Supervision & LeadershipIntermediate
Supervised chat agents and contributed to team management in a tier two support environment.
Resumen
Experienced call center agent and supervisor with over five years of expertise in customer interactions, technical support, and team management across various industries including transportation, technology, and insurance.
Logros Clave
- Gained extensive experience in customer service, billing, technical support, and sales across multiple companies.
- Progressed from support roles to supervising chat agents in a tier two role at an insurance company.
- Served with notable companies such as Greyhound, Grab Hub, Xfinity Marvel, and Assurance.
Habilidades
Customer ServiceTechnical SupportSalesSupervision & Leadership
Publicado en CazVid - 3 jul 2025