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Juan
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Competencias
Demonstrated experience with Teamwork.
Demonstrated experience with Time Management.
Demonstrated experience with Leadership.
Demonstrated experience with Effective Communication.
Demonstrated experience with Critical Thinking.
Educacion
Idiomas
Experiencia
Cabin Crew
Ensuring the safety and comfort of passengers throughout the flight, including conducting safety demonstrations, assisting with seatbelts, and managing emergency situations., Providing high-quality customer service, addressing passenger inquiries and concerns, serving meals and beverages, and ensuring a pleasant travel experience., Working closely with other cabin crew members and the flight deck to ensure smooth operations, effective communication, and adherence to airline protocols and procedures.
Customer Service Associate
Assisting customers with inquiries, resolving issues related to orders, returns, and refunds, and providing information about products and services to ensure a positive shopping experience., Handling complex customer problems efficiently, utilizing available resources and tools to find solutions, and escalating issues when necessary to ensure customer satisfaction., Maintaining clear and professional communication through various channels (phone, email, chat), demonstrating empathy, patience, and understanding to build strong customer relationships.
Special Services Agent
Support for special needs passengers on wheelchairs., Operating ground support equipment efficiently and safely., Ensuring compliance with safety protocols during aircraft turnaround.