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Juan
Customer Service Specialist with diverse communication skills
Contacto
Manizales, Caldas Department, Colombia
Disponible en CazVid
Competencias
Customer ServiceIntermediate
Provided client support through chat and order-taking, ensuring customer satisfaction.
Communication SkillsAdvanced
Utilized assertive communication and bilingual skills to facilitate effective interactions.
TeamworkIntermediate
Collaborated with team members to deliver seamless customer service and report preparation.
Office ToolsIntermediate
Proficient in office software for report writing and documentation.
Language SkillsIntermediate
Fluent in English, supporting bilingual customer interactions and documentation.
Educacion
Bachiller técnico en sistemas
Instituto Técnico Francisco José de Caldas
Completed 2023
Licenciatura en ciencias sociales
Universidad de Caldas
Completed 2024
Idiomas
EspañolNativo
InglésB1
Resumen
Experienced in providing customer support via chat and order-taking, leveraging bilingual skills and effective communication to enhance customer satisfaction and team collaboration.
Logros Clave
- Handled customer inquiries via chat for Daviplata, providing support and resolving issues efficiently.
- Managed Spanish order-taking processes for Pizza, ensuring accurate and timely service delivery.
- Developed reports and communicated effectively in bilingual settings, enhancing team collaboration.
Experiencia
Asesor Atención al Cliente Chat Daviplata
EMERGÍA CUSTOMER CARE
Sep.-Dic. 2024
Asesor Atención al Cliente Español Toma de Pedidos de Pizza
EMERGÍA CUSTOMER CARE
Feb 2025 - actualidad
Habilidades
Customer ServiceCommunication SkillsTeamworkOffice ToolsLanguage Skills
Publicado en CazVid - 17 may 2026