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Virtual Assistant
Provided information and resolution services to customers in retail and beauty industries.
Handled product-related inquiries and provided solutions based on company offerings.
Communicated effectively with customers in a bilingual environment, ensuring clear resolution of issues.
Worked across the retail and beauty sectors within a BPO context with a focus on customer satisfaction.
Experienced in delivering customer support for global brands in retail and beauty sectors, specializing in product information and issue resolution.