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Juan

Call Center & BPO Specialist with 3+ years of diverse customer service experience

Video resume

Dispatcher

Hello! My name is Juan. I'm 23 and I live in Bogotá, Colombia.nnI have around 3 years of experience in the Call Center and BPO industry. That includes sales, cross sales, cold calling, customer service, freight brokering, tech support, retention, staffing, hiring, you name it. I am an effective and responsible worker who is up to any task and able to rapidly learn any new skills required for any job.

Contacto

Bogotá, Bogotá D.C., Colombia

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Disponible en CazVid

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Competencias

Customer ServiceAdvanced

Provided support and solutions to customers in call center environments, ensuring satisfaction.

Sales & Cross-SellingIntermediate

Engaged in sales and cross-selling activities to promote products/services and meet targets.

Tech SupportIntermediate

Assisted clients with technical issues, demonstrating troubleshooting skills.

Freight BrokeringBeginner

Handled logistics and freight-related transactions, gaining industry-specific experience.

Staffing & HiringBeginner

Participated in staffing processes and candidate evaluation tasks.

Resumen

Experienced call center and BPO professional with over three years of working in diverse roles including sales, customer service, tech support, and freight brokering. Skilled in remote work with a responsibility-driven attitude.

Logros Clave

Gained comprehensive experience across sales, customer service, tech support, and freight brokering.
Successfully worked remotely in various roles, demonstrating adaptability and responsibility.
Engaged in multiple functions including cold calling, retention, staffing, and hiring.

Habilidades

Customer ServiceSales & Cross-SellingTech SupportFreight BrokeringStaffing & Hiring

Publicado en CazVid - 3 jul 2025

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