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Sebastian

Customer Service Representative with bilingual communication skills

Contacto

Pasto, Nariño, Colombia
Disponible en CazVid
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Competencias

Customer CommunicationIntermediate

Interact with clients effectively in both English and Spanish to address inquiries and problems.

Problem ResolutionIntermediate

Resolve customer issues through calls and emails, ensuring issues are addressed satisfactorily.

Bilingual SkillsAdvanced

Communicate fluently in English and Spanish, facilitating broader customer engagement.

Technical SkillsBeginner

Basic understanding of programming languages and web development tools.

Educación

Technology in Software Development
UNAD
Completed 2025

Idiomas

SpanishNative
EnglishAdvanced

Resumen

Bilingual Customer Service Representative with experience in client support, skilled in problem-solving and communication, with foundational knowledge of web programming.

Logros Clave

  • Provided bilingual customer support in English and Spanish for Teleperformance.
  • Resolved client queries via calls and emails, ensuring customer satisfaction.
  • Gained experience in handling diverse customer issues and product information.

Experiencia

Costumer Service Representative

Teleperformance
2021 - 2022

Interact with clients in Spanish and English to resolve queries and problems through calls and emails.

Habilidades

Customer CommunicationProblem ResolutionBilingual SkillsTechnical Skills
Publicado en CazVid - 3 jul 2025
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