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Medical Interpreter with 5+ years in healthcare and customer service
Experienced in providing precise medical interpretation for LEP patients and healthcare providers across multiple settings.
Supported customer needs by resolving issues and managing client interactions in retail, telecom, and service roles.
Provided technical assistance for desktop and peripheral devices, troubleshooting technical issues for users.
Led scheduling and managed team operations in collections, cashier, and interpretation departments.
Managed deli store events and scheduling, ensuring smooth operations and team coordination.
Experienced interpreter and team leader with a strong background in healthcare, technical support, and retail. Skilled in multitasking, communication, and problem-solving.
Providing great medical interpretation to both the Limited English Proficiency (LEP's) patients and also the Medical Providers., Ensuring that everything was understood from both sides.
Started as an over the phone interpreter for 911 calls, insurance companies, school districts, and several other roles., Trained in medical terminology and scenarios.
Worked in several campaigns like Banamex as a collections agent., Helped make schedules for other agents and took care of difficult clients.
Supported and provided solutions to customer problems., Supplied cashiers with change and managed schedules.
Provided technical support for desktop and peripherals.
In charge of deli store events and scheduling for coworkers.