Juan - Customer Service Specialist with strong administrative and communication skills

Provided written customer support, addressing inquiries, resolving issues, and maintaining professionalism.

Managed customer records and internal documentation, ensuring accuracy and accessibility.

Demonstrated strong ability to prioritize tasks, manage multiple responsibilities, and meet deadlines.

Ensured accuracy in documentation, report tracking, and performance reviews within a structured environment.

Managed high volumes of written and verbal customer interactions, ensuring accuracy, professionalism, and confidentiality., Supported training and onboarding processes, preparing documentation, guidelines, and performance follow‑ups., Assisted supervisors with report tracking, performance...