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Customer Service & Legal Assistant with 5 years of client interaction expertise
Provided client support through calls, emails, and reminders, ensuring a positive customer experience.
Managed legal documentation and client information collection in a legal support setting.
Communicated effectively in both English and Spanish with clients and team members.
Contacted new leads and clients to facilitate appointments and service setup.
Experienced in client engagement, legal paperwork, and bilingual communication, with a strong focus on service quality and documentation accuracy.