Dedicated professional with over 8 years of experience in food delivery, customer support, and hygiene environments. Adept at ensuring customer satisfaction, managing deliveries, and providing bilingual assistance.
Skilled in addressing customer needs, resolving issues, and ensuring positive experiences across various industries.
Experienced in managing timely deliveries, maintaining product quality, and optimizing route efficiency.
Proficient in English and Spanish for customer interactions, call handling, and support services.
Knowledgeable in maintaining cleanliness standards and safety procedures in healthcare and public environments.
Instacart
Delivered food from various locations across the state of New York., Ensured food was kept at the correct temperature (hot or cold) and in optimal condition throughout the delivery process.
Uber Eats
Delivered food across the five boroughs of New York City and Indianapolis., Maintained food quality, ensuring items remained at the proper temperature throughout deliveries.
Postmates
Delivered food and other items across the five boroughs of New York City., Focused on maintaining the temperature and condition of food during delivery to ensure customer satisfaction.
Memorial Sloan Kettering Cancer Center
Maintained cleanliness and organization of rooms, offices, hallways, elevators, and other public spaces., Ensured all surfaces were disinfected, contributing to a safe and hygienic environment for staff and patients.
High School Graduated
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Olga Catering Center
Provided attentive service to guests, addressing any inquiries, complaints, or special requests., Assisted in organizing and executing events such as seminars, conferences, meetings, and other functions to ensure smooth operations and high customer satisfaction.
AirTech
Managed outbound and inbound calls for Xfinity by Comcast and Xfinity Mobile., Handled debt collection, payment arrangements, and client follow-up, providing customer service and solutions in both English and Spanish.
KM2 Solutions
Handled inbound calls for medical appointments and patient inquiries, providing support and assistance in scheduling and general information., Delivered bilingual customer service to ensure effective communication and patient satisfaction.
