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Juan

Contacto

Barranquilla, Atlántico, Colombia
Abierto a remoto
Disponible en CazVid
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Competencias

Excellent customer serviceIntermedio

Experiencia demostrada en Excellent customer service.

Cisco Customer Satisfaction (CSAT) AwardIntermedio

Experiencia demostrada en Cisco Customer Satisfaction (CSAT) Award.

Excellent organizational skills, ability to establish own to-do lists and timelinesIntermedio

Experiencia demostrada en Excellent organizational skills, ability to establish own to-do lists and timelines.

Interpersonal skillsIntermedio

Experiencia demostrada en Interpersonal skills.

Analytical skillsIntermedio

Experiencia demostrada en Analytical skills.

Educacion

CCNA complete course IV modules
North University
2017
Telecommunication course
North University
2009
Electronic Engineering
North University
Completado 2009
English Language
North University-Language School
Completado 2002
English program (8 levels)
Colombian-American Cultural Centre
High School
Cervantes Lyceum College
1997

Experiencia

Marketing and Freelancer

Zumandosi and GREATHEALTHWORKS
2023 - present

Working in publicity with facebook ads and google ads in order to promote any type of campaigns selling omega 3 fatty acid in a telemarketing evergreen campaign in USA.

Track and Trace Agent

Lean solutions group
2021 - 2023

Responsible for monitoring truck arrival and departure times, ensuring timely deliveries, and proactively identifying potential delays., Conducted continuous follow-up to prevent disruptions in the supply chain and reported relevant updates to maintain efficient logistics operations.

Cisco Systems Support Engineer level 1 – Architecture Cisco

Foundever
2014 - 2018

Responsible for solving problems on routers and switches, (performance analysis, verification of bugs or software defects)., Providing hardware and software technical support on IOS/IOS-XE platform (Routers and Switches) for Cisco customers., Solving complex problems using lab recreation., Managing technical staff in field during installations and maintenance windows.

Habilidades

Excellent customer serviceCisco Customer Satisfaction (CSAT) AwardExcellent organizational skills, ability to establish own to-do lists and timelinesInterpersonal skillsAnalytical skills
Publicado en CazVid - 3 jul 2025
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