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Juan
Customer Service Agent with versatile communication skills
Contacto
Colombia, Huila Department, Colombia
Abierto a remoto
Disponible en CazVid
Competencias
CRM ManagementIntermediate
Utilized CRM systems to manage customer interactions and data efficiently.
Office ManagementBeginner
Handled administrative tasks to support daily office operations.
Multilingual CommunicationIntermediate
Communicated effectively in English and Spanish in customer service roles.
Customer ServiceIntermediate
Provided support and solutions to customer inquiries, ensuring positive experiences.
Educación
Bachelor's degree
INEM
Completed 2013
Idiomas
Englishupper intermediate
Spanishbilingual
Resumen
Experienced in CRM and office management with bilingual capabilities in English and Spanish.
Logros Clave
- Handled customer inquiries and issues across multiple platforms at Teleperformance and Amazon.
- Managed office and CRM operations, ensuring smooth workflow and customer satisfaction.
- Progressed from Customer Service Agent to Team Manager at Amazon, demonstrating growth in responsibility.
Experiencia
Costumer Service Agent
Teleperformance
2021 - 2023
CRM management, Office management
Costumer Service Agent
Amazon
2023 - 2025
Team Manager
Amazon
Habilidades
CRM ManagementOffice ManagementMultilingual CommunicationCustomer Service
Publicado en CazVid - 3 jul 2025