Juan - Customer Service Agent with versatile communication skills

Colombia, Huila Department, ColombiaRemotoen

Handled customer inquiries and issues across multiple platforms at Teleperformance and Amazon.

Managed office and CRM operations, ensuring smooth workflow and customer satisfaction.

Publicado en CazVidAbierto a remoto

Resumen

Experienced in CRM and office management with bilingual capabilities in English and Spanish.

Progressed from Customer Service Agent to Team Manager at Amazon, demonstrating growth in responsibility.

CRM ManagementIntermediate

Utilized CRM systems to manage customer interactions and data efficiently.

Office ManagementBeginner

Handled administrative tasks to support daily office operations.

Multilingual CommunicationIntermediate

Communicated effectively in English and Spanish in customer service roles.

Customer ServiceIntermediate

Provided support and solutions to customer inquiries, ensuring positive experiences.

English(upper intermediate)Spanish

Teleperformance

2021 - 2023

CRM management, Office management

Amazon

2023 - 2025

Amazon

Bachelor's degree

Completed 2013

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