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Juan

Sales Manager at Distribuidora Proimport

Video resume

Sales Manager at Distribuidora Proimport
Juan has a background in customer service, chat, and IT support, and is confident in providing efficient and high-quality assistance while maintaining a positive customer experience.

Contacto

Guatemala City, Guatemala, Guatemala
Disponible en CazVid
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Competencias

Sales Strategy DevelopmentAdvanced

Designs and implements sales strategies to drive revenue growth and market expansion.

Customer Relationship ManagementAdvanced

Builds and maintains strong client relationships to ensure satisfaction and repeat business.

Communication SkillsExpert

Effectively resolves customer issues and manages team interactions with professionalism.

Problem SolvingIntermediate

Quickly identifies issues and implements solutions to ensure customer and sales team success.

Educacion

High School Diploma
Continental Americano
Completed 2006

Idiomas

EnglishProfessional Working
SpanishFull Professional

Resumen

Results-driven Sales Manager with over 10 years of experience in developing sales strategies, enhancing customer satisfaction, and leading teams to achieve business objectives. Skilled in relationship management and strategic planning.

Logros Clave

  • Increased sales revenue through strategic planning and client relationship management.
  • Resolved customer issues promptly, enhancing satisfaction and loyalty.
  • Developed effective sales strategies leading to business growth.

Experiencia

Sales Manager

Distribuidora Proimport
2013 - Present

Handled customer relations issues, enabling quick resolution, and client satisfaction.. Increased sales revenue by developing and implementing effective sales strategies.. Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.. Built long-lasting client relationships through excellent customer service and consistent follow-ups.. Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.

Customer Service Representative

Telus International
2011 - 2013

Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.. Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.. Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.. Responded to customer requests for products, services, and company information.. Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Habilidades

Sales Strategy DevelopmentCustomer Relationship ManagementCommunication SkillsProblem Solving

Transcripcion del Video

Transcripcion del Video 1

Hi, my name is Juan, and I'm interested in this position because I enjoy helping people and solving problems. With my background in customer service, chat, and IT support, I feel confident in my ability to provide efficient and high-quality assistance while maintaining a positive customer experience. Thank you.

Transcripcion del Video 2

Hi, my name is Juan, and I'm interested in this position because I enjoy helping people and solving problems. With my background in customer service, chat, and IT support, I feel confident in my ability to provide efficient and high-quality assistance while maintaining a positive customer experience. Thank you.

Publicado en CazVid - 4 ago 2026
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