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J

Juan

Project Manager with 8+ years of managing cross-functional teams

Contacto

Guatemala City, Guatemala, Guatemala
Disponible en CazVid
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Competencias

Project ManagementExperto

Managed diverse projects, overseeing scope, schedule, and resources.

Team LeadershipAvanzado

Led multidisciplinary teams to achieve project goals, fostering collaboration.

Stakeholder CommunicationAvanzado

Maintained ongoing communication with clients and internal teams for project alignment.

Budgeting and PlanningIntermedio

Developed and managed project budgets, allocating resources effectively.

Risk ManagementIntermedio

Identified potential project risks and formulated mitigation strategies.

Educacion

High School Diploma
Continental Americano
Completed 10/2006

Resumen

Experienced project manager with a track record of delivering complex projects on time and within budget.

Logros Clave

  • Led multiple projects from initiation to completion, ensuring on-time delivery.
  • Developed project plans and budgets, coordinating with stakeholders across departments.
  • Enhanced team productivity through process improvements and effective resource allocation.

Experiencia

Medical Interpreter

Interpretia
11/2024 - Present

Medical interpretation services.

Sales Manager

Distribuidora Proimport
09/2013 - 09/2024

Facilitated resolution of customer relations issues, enabling swift responses and ensuring high client satisfaction., Drove a significant increase in sales revenue by devising and executing targeted sales strategies., Cultivated robust relationships with existing customers while identifying and engaging new prospects through needs assessment and tailored service offerings., Established enduring client partnerships through outstanding customer service and regular, proactive follow-ups., Negotiated advantageous contracts with vendors and suppliers, securing optimal pricing and terms for enhanced company profitability.

Customer Service Representative

Telus International
06/2011 - 06/2013

Resolved customer complaints with empathy and professionalism, resulting in increased customer loyalty and repeat business., Navigated high-stress scenarios adeptly, maintaining composure while resolving disputes and conflicts., Boosted customer satisfaction by promptly addressing inquiries and providing accurate and detailed information., Processed customer requests for products, services, and company information efficiently., Maintained comprehensive records of customer interactions, ensuring effective follow-up and resolution of issues.

Habilidades

Project ManagementTeam LeadershipStakeholder CommunicationBudgeting and PlanningRisk Management
Publicado en CazVid - 17 may 2026
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