Juan - Data Analyst with 5 years of experience in financial services

Applied analytical skills to extract insights from large datasets to support business strategies.

Utilized SQL for database querying and data manipulation in multiple projects.

Created dashboards and visual reports to communicate findings clearly to stakeholders.

Designed advanced spreadsheets and models to streamline financial analysis and reporting.

Report customer feedback., Manage and update Customer databases., Process orders, forms and requests., Provide technical support., Receive inbound calls.

Guided applicants through application steps and collected documentation., Reviewed applications and verified documents., Managed rollbacks and resolved issues via email, chat, and Slack., Supported process with AI automation tools.