Experienced call center agent specializing in customer service, collections, and product sales for small businesses. Skilled in client communication, negotiation, and handling diverse customer needs across different roles.
Provided customer support and assistance via phone, ensuring positive experiences.
Engaged with potential clients to promote POS systems and close sales over the phone.
Managed overdue accounts and engaged clients to recover payments.
Effectively communicated complex product and service information to clients.
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Handled multiple responsibilities across different roles within call center environments.
